Service Request Ticket - # 32064

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2009 09:57 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070858[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Vectorworks lab licensing from P0067880, Adobe Photoshop Extended CS5 WIN License from P0077238

Wired NIC 00:1E:C9:7A:84:9A

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Tricia Flaherty May 12, 2009 03:46 PM 
Task reassigned to Adam Wehner.
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Tricia Flaherty May 12, 2009 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty May 12, 2009 03:46 PM 
Task reassigned to Adam Wehner.
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Tricia Flaherty May 12, 2009 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty May 12, 2009 03:46 PM 
installed by Adam Wehner and box returned to 
me...Thanks Adam W.
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Richard Rogers May 12, 2009 02:54 PM 
Karen called saying that the card had been 
dropped off but not installed.
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Richard Rogers May 12, 2009 02:53 PM 
Task reassigned to UCS Tech.
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Richard Rogers May 12, 2009 02:53 PM 
Status changed from (5) Completed to (1) Pending
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Adam Wehner May 12, 2009 01:50 PM 
Task reassigned to Adam Shinn.
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Adam Wehner May 12, 2009 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 12, 2009 01:50 PM 
Shinn the man took care of this.
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Tricia Flaherty May 12, 2009 01:14 PM 
I'm moving the wireless PCI adapter to the Tech
shelves with a copy of this task attached
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Tricia Flaherty May 12, 2009 01:13 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty May 12, 2009 01:13 PM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty May 12, 2009 01:13 PM 
He still needs wireless PCI Adapter installed. 
That part is on my desk as indicated by Teresa. 
Please return box and all disks and packaging back
to me when you are done as this is a temporary
loan of a STOCK item.
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Lance Jewett May 12, 2009 11:50 AM 
Task reassigned to Lance Jewett.
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Lance Jewett May 12, 2009 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett May 12, 2009 11:50 AM 
Mike added his mac address into the network so he
should be good to go.
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Teresa Hutchinson May 12, 2009 10:01 AM 
Ryan Wright (faculty member) V00234366 is having 
to move temporarily for some remodeling being 
done by the Physical Plant.  He will be 
temporarily moved until June 30th.  I've updated 
the ldap piece I do but we need a tech to install 
the card (on Tricia's desk) into his desktop 
#20070858[Edit Inv].  Karen Willis in Rice can show you 
were his computer is located.  The mac address 
for the card is:  001EC144954F.  Ryan will be the 
user so that would need to be added into the 
wireless system that Michael, or Paul, or Adam 
do, I believe.
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