Service Request Ticket - # 32071

Service Request Information

CONTACT Name Bradstreet, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2009 11:22 AM
Department Education & Leadership Phone 88471
Location Email bradstrg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070542[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. cv8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9C:A1

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jun 10, 2009 09:53 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jun 10, 2009 09:53 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jun 10, 2009 09:53 AM 
Closed - 5 days no contact
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Lance Jewett May 26, 2009 01:25 PM 
He is only on campus Monday, Wensday, Thursday 12-4
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Teresa Hutchinson May 20, 2009 10:51 AM 
Emailed again on 5/20/09:

Hi Greg,
 
We were just seeing if we could be of assistance 
in regards to the service request (#32071) that 
we have for you.  It was in regards to not being 
able to log on and no response.  

Just let us know if this is something we can help 
with.

Thanks,
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Gabriel Thrash May 12, 2009 12:20 PM 
****This is an email****
Hi this is UCS tech Gabriel Thrash, and I am
emailing you to see when you would be available
for a tech to come by and look at your computer. 
You can call us back at ext. 88925.
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