Service Request Ticket - # 32076

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2009 01:30 PM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060122[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 1C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A8:10:50

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 12, 2009 03:07 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 12, 2009 03:07 PM 
it appears to be gone now
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Gabriel Thrash May 12, 2009 02:36 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 12, 2009 02:36 PM 
installed and ran CCleaner. Restarted the computer
and everything ran fine.
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Gabriel Thrash May 12, 2009 02:18 PM 
Task reassigned to Gabriel Thrash.
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Richard Rogers May 12, 2009 01:31 PM 
He says that Sophos tries to delete a 
virus/spyware and it cannot.  He says it is 
located in his temporary internet files.
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