Service Request Ticket - # 32079

Service Request Information

CONTACT Name Wright, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2009 04:25 PM
Department Creative Arts/Theater-Dance Phone 88861
Location Email wrightr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070858[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Vectorworks lab licensing from P0067880, Adobe Photoshop Extended CS5 WIN License from P0077238

Wired NIC 00:1E:C9:7A:84:9A

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Brian Berkley May 12, 2009 04:46 PM 
Task reassigned to Adam Wehner.
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Brian Berkley May 12, 2009 04:46 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Johnson May 12, 2009 04:37 PM 
Called and left a message.
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Richard Rogers May 12, 2009 04:27 PM 
He has restarted his computer, but cannot log 
on.  Ctrl+Alt+Del doesnt not pop up the login 
screen.
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