Service Request Ticket - # 32099

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2009 04:49 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080235[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dell 22in Flat Panel Monitor #2208FP
Serial No. CN0H069H7287296Q1UDI Location PDR
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 01, 2009 03:59 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Todor Todorov May 19, 2009 10:25 AM 
waiting on confirmation from Philip that Adobe
Premier is working properly now
 Add Attachment
Todor Todorov May 18, 2009 12:59 PM 
Task reassigned to Todor Todorov.
 Add Attachment
Lance Jewett May 18, 2009 11:36 AM 
I uninstalled it and reinstalled it, but Philip
was not there so i could not do the registration.
It should be good to go once that is done
Add Attachment
Casey Sonflieth May 15, 2009 12:19 PM 
he said that trisha should know where the 
software is for it
Add Attachment
Casey Sonflieth May 15, 2009 12:19 PM 
Task reassigned to UCS Tech.
 Add Attachment
Casey Sonflieth May 15, 2009 12:19 PM 
Priority changed from (3) Priority to (1) Highest Priority.
 Add Attachment
Casey Sonflieth May 15, 2009 12:19 PM 
the program needs to be completly re-installed by 
4pm on Monday
 Add Attachment
Lance Jewett May 14, 2009 08:50 AM 
Task reassigned to Lance Jewett.
 Add Attachment
Cinthya Mendez-Garcia May 13, 2009 04:51 PM 
says that the Premiere element program is 
installed wrong on the teacher's station machine, 
says it works on the does not export the files 
properly. 

it is not importing and reading the data files as 
it should be. 

says he needs this by monday 10am for a class.
Add Attachment