Service Request Ticket - # 32111

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2009 11:39 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070635[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0748BE8424 Location PDR

CPU Unknown


OS Unknown Software Moicrosoft office Pro Plus 2007 from P0064403

Wired NIC 00:14:4F:B7:89:12

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 14, 2009 11:43 AM 
Task reassigned to Brian Berkley.
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Brian Berkley May 14, 2009 11:43 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 14, 2009 11:42 AM 
Logged Mary Jacobs account off the server.

Left VM and emailed.
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Patrick Shanley May 14, 2009 11:40 AM 
This thin client wasn't logged out of properly 
and is now locked and sandy needs this thin 
client operating for work, so she can log 
packages coming and goin from the mail room
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