Service Request Ticket

Service Request Information

CONTACT	Name	Tipton, Brandon	Date	May 15, 2009 11:24 AM
	Department		Phone	88925
	Location		Email	btipton05@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070524 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	909L5F1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254
	Wired NIC	00:1A:A0:7B:91:9C

TECHS	Submitted by	Brandon Tipton	Contact	btipton05@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	May 28, 2009 11:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	May 28, 2009 11:09 AM	There is nothing wrong, it is the computer checking stuff so it takes a little under a minute to check.	Add Attachment
Yi Wang	May 26, 2009 04:49 PM	Task reassigned to Lance Jewett.	Add Attachment
Brandon Tipton	May 15, 2009 11:26 AM	In ITC 311 there is a computer that has difficulties starting up. It is in the back row and the fourth computer from the door, WOU# 20070524.	Add Attachment