Service Request Ticket - # 32148

Service Request Information

CONTACT Name France, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2009 08:10 AM
Department Registrar’s Office Phone 88189
Location Email francen@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. CPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:F1


TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner May 22, 2009 10:08 AM
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 21, 2009 08:13 AM
This was suppose to go to finished not high priority.
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Brian Berkley May 19, 2009 02:20 PM
Task reassigned to Adam Wehner.
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Octavio Cervantes May 18, 2009 08:10 AM
Priority changed from (3) Priority to (2) High Priority.
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Octavio Cervantes May 18, 2009 08:10 AM
She said there is a black streak on papers she
prints. Said somebody just replaced her cartridge. 
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