Service Request Ticket - # 32150

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2009 09:02 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. BFHPP71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053329, Adobe Creative Suite 2 from P0053329, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488

Wired NIC 00:12:3F:D7:80:75


Wireless NIC 00:12:F0:88:88:D4

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public
Entered by Date Memo
Mike Soukup May 19, 2009 08:51 AM 
Status changed from (1) Pending to (5) Completed
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Mike Soukup May 19, 2009 08:51 AM 
She needed her password reset. I referred her to 
Dorothy.
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Brian Berkley May 18, 2009 11:19 AM 
Task reassigned to Mike Soukup.
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