Service Request Ticket - # 32170

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2009 03:27 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050195[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 7K0BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1C:B2

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang May 19, 2009 09:36 AM 
Task reassigned to Yi Wang.
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Yi Wang May 19, 2009 09:36 AM 
Status changed from (1) Pending to (5) Completed
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Yi Wang May 19, 2009 09:36 AM 
reset wireless
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Cinthya Mendez-Garcia May 18, 2009 03:29 PM 
says the wou-secure and the wou-guest is not 
showing up, it is only showing the wou-free 
wireless. 

says she tried turning it off and on and this did 
not work. 

says the computer is number 13 has this carved in 
it.

available times:
anytime the library is open.
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