Service Request Ticket - # 32181

Service Request Information

CONTACT Name Kauffman, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2009 09:29 AM
Department Western Community Policing Institute Phone 14008
Location Email kauffmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080855[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell XPS M1330 laptop, 2.5GHz/800MHz FSB/6MB
Serial No. D3M5GJ1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Software Roxio Creator DE 10, MS Office Pro Plus 2007 from P0069559 installed as Office Pro 2003

Wired NIC 00:23:AE:1A:EC:35


Wireless NIC 00:21:5C:52:B0:5F


Bluetooth NIC 00:22:69:C5:3E:CD

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash May 19, 2009 04:04 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 19, 2009 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 19, 2009 04:04 PM 
he needed to have the password for the computer
from whoever set it up. called back, and he is
able to log in now.
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Christian Rogers May 19, 2009 09:29 AM 
requesting set up.

Bryan Kauffman, located @ WCPI office, ITC 111. 
Western community policing institute. 

laptop #20080855[Edit Inv]

Ex#14011
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