Service Request Ticket - # 32183

Service Request Information

CONTACT Name Harchanko, Joseph   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2009 10:34 AM
Department Creative Arts/Music Phone 88874
Location Email harchanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerBook 15in 1.67GHz SuperDrive # Z0B6
Serial No. SW85384GASQ7 Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office Pro 2004 from P0054544, Transfer software to W#20081110 7-2009: MOTU Digital Performer v4.6 and Native Instruments Kontakt v2 from P0054847, and Bias Peak Pro v5 from P0054832

Wired NIC 00:14:51:12:78:98


Wireless NIC 00:11:24:A4:A0:E8


Bluetooth NIC 00:14:51:51:58:6B

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact rrogers@wou.edu 88925

Tracking

Entered by Date Memo
Richard Rogers
Email

Public
Entered by Date Memo
Richard Rogers May 19, 2009 02:01 PM 
Task reassigned to Richard Rogers.
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Richard Rogers May 19, 2009 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Richard Rogers May 19, 2009 02:01 PM 
He was able to update it himself.
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Christian Rogers May 19, 2009 10:37 AM 
located aspc 232a
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Christian Rogers May 19, 2009 10:37 AM 
updated operating system to OS10.5 to mac laptop. 
can’t get i-mail to work on. University laptop.
available, 12-1:30pm (tue)
9am-11am (wed)
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