Service Request Ticket - # 32188

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2009 11:31 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 89JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Cybele-z/Scope classic emulator from P0073393

Wired NIC 00:21:70:6F:EF:F0


TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley May 19, 2009 01:45 PM
Task reassigned to Brian Berkley.
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Brian Berkley May 19, 2009 01:45 PM
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 19, 2009 01:44 PM
walked her through connecting to the printer on bart
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Christian Rogers May 19, 2009 11:34 AM
Cheri needs to print to a printer located in 
public safety. She is located in cashiers office. 
She currently can not.
Available all day, but lunch.
Tomorrow all day
88267 is best number to be reached on.
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