Service Request Ticket - # 32198

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2009 04:29 PM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030495[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 20SDP41 Description Inspiron 8600, Pentium M 1.5GHz 15.4 inch WXGA
Serial No. 20SDP41 Location Network Support(Alex Ichinoe)

CPU Pentium M-1.40GHz


OS Software

Wired NIC 00:0F:1F:0E:DD:24


Wireless NIC 00:90:96:A3:49:49

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley May 20, 2009 09:04 AM 
Task reassigned to Self Resolved.
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Brian Berkley May 20, 2009 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 20, 2009 08:59 AM 
The WOU#'s are monitors.

Apparently they were "fixed" this morning and
nobody called to cancel this request.
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Richard Rogers May 19, 2009 04:32 PM 
TC 6 is doing the same thing 20030458[Edit Inv].  They even 
tried to unplug them and it doesnt fix it.
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Richard Rogers May 19, 2009 04:31 PM 
It is located in the HL Ref area.
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