Service Request Ticket - # 32207

Service Request Information

CONTACT Name Tipton, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2009 10:07 AM
Department Phone 88925
Location Email btipton05@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060073[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXB52406 Location PDR

Model PQ5409A Hostname
Notes Roller Kit # 4200-FKA & 3qty Pick Up Rollers # RM1-0036-000 from P0063383 installed 10/2007 Fuser 110V #RM1-1082-BB from P0076681 installed 9-2010 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D1:5A:5E

TECHS Submitted by Brandon Tipton Contact btipton05@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton May 20, 2009 10:36 AM 
Task reassigned to Jordan Colton.
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Jordan Colton May 20, 2009 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton May 20, 2009 10:36 AM 
The computer was connected directly via USB...so i
removed the usb cable and re-bound the printer and
it is working now.
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Brandon Tipton May 20, 2009 10:10 AM 
A student approached me about computer WOU #
20080320[Edit Inv] not printing.  This particular computer
is the first computer on your left once you walk
in to the room.  I tried everything I could and it
asked me for administrative access, which I do not
have.
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