Service Request Ticket - # 32210

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2009 10:41 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050956[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m, Pentium M, 2GHz,400MHz FSB, 12.1-in WXGA
Serial No. 65GBX81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software

Wired NIC 00:12:3F:6A:03:FC


Wireless NIC 00:13:CE:38:C1:35

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash May 21, 2009 10:53 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 21, 2009 10:53 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 21, 2009 10:53 AM 
called him and he said he figured it out himself.
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Casey Sonflieth May 20, 2009 11:19 AM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth May 20, 2009 10:44 AM 
He rented a laptop from the werner center and he 
is trying to save some work to a CD-R drive disc 
and it is not working. the message says when he 
tries to save:

inncorrect functions. he does not have access to 
an administrator .


Phone: 971-218-9439
Email: sarnold06@wou.edu
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