Service Request Ticket - # 32279

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2009 09:16 AM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070501[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SW87451ZEX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software iLife08(iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand,Front Row, Photo Booth), Windows XP PRO license from P0069092, Corel Draw Graphics Suite X4 from P0072227, Adobe eLearning Suite2 WIN license from P0079318(80/20 share with laptop W#?), MSOffice Pro Plus 2010 from P0079318 installed as OfficePro2007, MS Office 2011 MAC std from P0084052

Wired NIC 00:1B:63:B5:5E:67


Wireless NIC 00:1D:4F:FA:3E:A2


Bluetooth NIC 00:1D:4F:A4:8C:47

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang May 26, 2009 02:30 PM 
Status changed from (1) Pending to (5) Completed
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Yi Wang May 26, 2009 02:30 PM 
Change the system time
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Yi Wang May 26, 2009 10:44 AM 
Task reassigned to Yi Wang.
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Christian Rogers May 26, 2009 09:17 AM 
has a half apple half windows computer. she has 
never been able to use since “we” set it up. she 
was told to use her user log-in, but that does 
not not work.

available all day
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