Service Request Ticket - # 32301

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2009 07:55 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051150[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00E6 Location storage*

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:96

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis May 27, 2009 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis May 27, 2009 09:18 AM 
Despite our best efforts, the file could not be
found.  We gave her the sad news in person.
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Brian Berkley May 27, 2009 08:47 AM 
Task reassigned to Michael Ellis.
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Brian Berkley May 27, 2009 08:47 AM 
Local Settings are dynamic when logging into a
terminal server, and anything saved in them is
deleted when logging out, it serves as a temp file
directory.
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Cinthya Mendez-Garcia May 27, 2009 08:06 AM 
Monitor: 20031300[Edit Inv]
thin client: 20051150[Edit Inv]
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Cinthya Mendez-Garcia May 27, 2009 07:58 AM 
says she was in the library last night and kept 
saving the paper. Says she might of saved it on 
the desktop says she looked in the temporary 
files and under her documents but was not there. 

Must of saved it on the desktop. 
computer located on first floor of library the 
last one on your left corner by the front desk. 

Katherine
V00197417
email: ktownsend05@wou.edu
phone: (503)956-1027

says she needs this by today at noon if possible.
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