Service Request Ticket

Service Request Information

CONTACT	Name	Mafit, Cindi	Date	May 27, 2009 12:17 PM
	Department	The Research Institute	Phone	88792
	Location		Email	mafitc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080982 (opens in a new window)	Bldg/Room	TODD 127
	Service Tag		Description	HP OfficeJet Pro 8000 Printer #CB092A#B1H
	Serial No.	MY91G240PP	Location	Cindi Mafit
	Model	CB092A	Hostname
	Notes	B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in	Ink/Toner Refill
	Wired NIC	00:23:7D:99:FB:61

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 29, 2009 10:45 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	May 28, 2009 07:46 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	May 27, 2009 12:57 PM	Drivers are now on T: Drive at T:\1. Drivers\Printer\Hewlett Packard\Officejet\OfficeJet8000Series\WIN_DRIVERS_OJP8000A809	Add Attachment
Tricia Flaherty	May 27, 2009 12:20 PM	this is to replace an Deskjet 6940 that they "hate" due to problems most likely Lisa Wilson in TRI will ask you to haul that away but please make sure that is their intention for the old deskjet(W#20070652)if that is the case let either Adam or I now that you brought it back for storage/parts/spare usage	Add Attachment
Tricia Flaherty	May 27, 2009 12:17 PM	This is on counter in ITC008 with Invoice on top	Add Attachment