Service Request Ticket - # 32310

Service Request Information

CONTACT Name Friberg, Susie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2009 12:45 PM
Department Disability Access Services Phone 88250
Location Email fribergs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

peripheral Edit WOU # 20080981[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag Description Western Digital Elements ext 1TB Hard Drive # WDE1U10000
Serial No. WCAU47367122 Location for use with Closed Caption Station W#2007667

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell May 28, 2009 03:41 PM
Verified that the drive is indeed 1-terabyte
capacity.  I must have been in too much of a hurry
or my eyes were playing tricks on me when I first
delivered the drive.
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Dale Goodell May 28, 2009 02:43 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 28, 2009 02:43 PM
Installed.  The drive only shows up as a 500-GB
capacity.  I didn't investigate further.  Other
than plugging in the drive, there were no other
setup procedures to follow or software to be
installed.
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Dale Goodell May 28, 2009 07:47 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty May 27, 2009 12:46 PM
This is for use with their closed captioning
station W#20070667[Edit Inv] in APSC 405 the Hard Drive and
invoice are in Tech Shelves
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