Service Request Ticket - # 32332

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 28, 2009 01:59 PM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20081018[Edit Inv] (opens in a new window) Bldg/Room DFSC 206
Service Tag Description HP Color LaserJet CP2025n printer #CB494A#ABA
Serial No. CNBS113141 Location Chemistry Department

Model CB494A Hostname
Notes color laser, ethernet or USB 2.0, 21ppm, monthly duty cycle 40,000 pages, recommended duty cycle 750-2000 pages, 600x600 dpi, Tray 1 50 sheet multipurpose, Tray 2 250 sheets Ink/Toner Refill

Wired NIC 00:21:5A:E6:62:58


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Jul 27, 2009 11:36 AM
Task reassigned to Brian Berkley.
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Brian Berkley Jul 27, 2009 11:36 AM
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 27, 2009 11:36 AM
deployed printer last week
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Tricia Flaherty Jul 21, 2009 02:39 PM
Please work with Sharon to find the best solution 
for providing access to the vaious users/specific 
locations
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Tricia Flaherty Jul 21, 2009 02:38 PM
****This is an email****
Hi Tricia,
 
I just talked to Gabriel about the printer in NS 
115B.  The old one that is on its way back to you 
as it was purchased with student fees and 
therefore needed to be accessible to pretty much 
anyone.  Since 115B is usually locked and 
students weren't able to retrieve their print 
jobs, the department purchased a new colorjet so 
we could limit access.  How do we get the new 
printer limited to just the chemistry labs, and 
department faculty and staff?  Right now only the 
computers in 114 and 116 should be able to print 
to it. 

Sharon
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Tricia Flaherty May 28, 2009 02:02 PM
please record hostname in inventory
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Tricia Flaherty May 28, 2009 02:00 PM
this is on counter in ITC 008 with config page 
and Invoice, please contact Sharon Clinton for a 
list of users who will need to have access
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