Service Request Ticket - # 32341

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2009 09:56 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040621[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 5Y2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 5Y2QV61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548, Dreamweaver 4

Wired NIC 00:11:43:BA:CD:9D

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash May 29, 2009 03:34 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 29, 2009 03:34 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 29, 2009 03:34 PM 
replaced her network cable and shutdown the
computer, and everything worked fine.
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Richard Rogers May 29, 2009 02:29 PM 
Gudrun will be in her office until 3pm today 5-29-
09.  It looks like she isn't connected to the 
network because she has no network drives.
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Casey Sonflieth May 29, 2009 10:03 AM 
there is a message that pops up saying that 
window is unable to print. and it also says to 
make sure that windows in online.

she went to check and see if the printer was 
online.


Phone: 8-8715
Email: hoobleg@wou.edu
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Gabriel Thrash May 29, 2009 10:00 AM 
called and left vmail requesting availability
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