Service Request Ticket - # 32350

Service Request Information

CONTACT Name Gense, D Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2009 05:16 PM
Department The Research Institute Phone 88390
Location Email gensej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081046[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 5Ck75j1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070415, Adobe Acrobat Pro9 from P0071944, SmartDraw 2012 UPG from VISA2011002723(primary install may share with laptopW#20090458), Microsoft WIN 7 Pro upgrade from P0083124, Adobe Acrobat ProXI(v.11) from P0090339

Wired NIC 00:24:E8:0F:69:47

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 01, 2009 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 01, 2009 01:55 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty May 29, 2009 05:19 PM 
the computer(W#20081046) monitor(W#20081048) and 
accessories are on Dale's Desk the Printer
(W#20081037) is on counter in ITC008.  The setup 
form is on the computer and the invoice will go 
through campus mail.  Please ask end user if they 
would like Office PRo 2007 or Office Pro 2003 
installed.  This needs to get done by end of Day 
Monday,June 1st
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