Service Request Ticket - # 32354

Service Request Information

CONTACT Name Sedgwick, Rick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2009 08:25 AM
Department Student Engagement Phone 14098
Location Email sedgwicr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031261[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Pentium 4 2.8 GHz
Serial No. 8F1K051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:0C:F1:E7:A0:8C

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 01, 2009 02:35 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 01, 2009 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 01, 2009 02:35 PM 
He called back and everything is working.
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Brian Berkley Jun 01, 2009 12:33 PM 
Left VM.
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Octavio Cervantes Jun 01, 2009 08:26 AM 
Priority changed from (3) Priority to (2) High Priority.
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Octavio Cervantes Jun 01, 2009 08:26 AM 
This started this morning as soon as he logged in.
He cannot log into banner or email.
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