Service Request Ticket - # 32357

Service Request Information

CONTACT Name Kissane, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2009 08:59 AM
Department Phone 88702
Location Email kissanek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060235[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 81L9VB1 Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 81L9VB1 Location ITC 007 Storage

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:C4

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 01, 2009 09:23 AM 
Task reassigned to Jordan Colton.
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Jordan Colton Jun 01, 2009 09:23 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jun 01, 2009 09:22 AM 
she just needed to log out and log back into her
computer since the weekend server problems. She
can see all of her drives now.
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Octavio Cervantes Jun 01, 2009 08:59 AM 
She noticed over the weekend that she could not
acces her h or p drive. She needs access to the h
and p drive by 11 this morning for her lectures.
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