Service Request Ticket - # 32360

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2009 09:45 AM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030746[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F2F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1F:CA

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 11, 2009 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 11, 2009 11:34 AM 
****This is an email****
Dean,

I wanted to double-check with you on your email
problems.

You shouldn't see any more problems, as I believe
your problems were caused by the memory issue that
was addressed yesterday.

Please let me know if you continue to have problems.

Thanks,
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Brian Berkley Jun 01, 2009 02:59 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 01, 2009 02:59 PM 
says the web interface to email is crashing on
him, like it times out
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Octavio Cervantes Jun 01, 2009 09:45 AM 
His email is acting up. He cannot reply, and it is
doing other strange things.
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