Service Request Ticket - # 32363

Service Request Information

CONTACT Name Blanco, Gina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2009 10:29 AM
Department Regional Resource Center on Deafness Phone 88445
Location Email blancog@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030742[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7WC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1F:4C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jun 01, 2009 01:41 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Richard Kavanagh student Jun 01, 2009 01:41 PM 
The Hard Drive came unplugged when the computer
got bumped.It's working fine now.
 Add Attachment
Richard Kavanagh student Jun 01, 2009 01:13 PM 
Task reassigned to Richard Kavanagh.
 Add Attachment
Lance Jewett Jun 01, 2009 12:35 PM 
she was not there, will try again
 Add Attachment
Casey Sonflieth Jun 01, 2009 11:52 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
 Add Attachment
Casey Sonflieth Jun 01, 2009 11:51 AM 
it went from the blue screen to a black screen  
saying a bunch of info.

sounds serious
she does nto know what to do.
 Add Attachment
Casey Sonflieth Jun 01, 2009 10:31 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Casey Sonflieth Jun 01, 2009 10:31 AM 
she was moving her office around to a temporary 
desk and all of a sudden her screen went blue. 

a problem has been protected windows is shut down 
to prevent future damage.


Phone:8-8445
Email:blancog@wou.edu
 Add Attachment