Service Request Ticket - # 32384

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2009 08:56 AM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H4Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:69

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 02, 2009 03:42 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Jun 02, 2009 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 02, 2009 03:42 PM 
The printer had the wrong toner cartridge in it.
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Christian Rogers Jun 02, 2009 08:56 AM 
***this was an email***


Hello,
 
Could someone please take a look at my printer? It
is making a creaking/groaning sound as it rolls
paper through. And the page that comes out has
smudges all over it.
 
Thanks,
Kristi
ADMIN 306
 
Computer Number 20050784[Edit Inv]
Printer Number 980293


Kristin Olsen 
Payroll 
Western Oregon University 
345 N Monmouth Ave 
Monmouth OR 97361 

Phone  (503) 838-8092  
      Fax (503) 838-8522
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