Service Request Ticket - # 32385

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2009 09:44 AM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20030889[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN02Y311-47606-44S-AUXK Location PDR

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public

Entered by Date Memo
Richard Kavanagh student Jun 02, 2009 10:19 AM
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jun 02, 2009 10:19 AM
The monitor wasn't getting power. I unplugged it
from the power strip and plugged it back in. it
works now.
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Richard Kavanagh student Jun 02, 2009 10:07 AM
Task reassigned to Richard Kavanagh.
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Christian Rogers Jun 02, 2009 09:49 AM
ex88307
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Christian Rogers Jun 02, 2009 09:48 AM
HSS 307
She says that her monitor is not working. She left
for the weekend and she did not receive a notice
to shut down her computer. She said "this is
probably what ruined her computer". she was very
upset and said she tried to "jiggle the mouse and
cords, and power down her computer, nothing
worked". She has conferences today, and said "it
has to be fixed" she is "teaching but has left her
door to her office unlocked for us to come fix
it". she has her conference at 2.
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