Service Request Ticket - # 32389

Service Request Information

CONTACT Name Liu, Jie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2009 01:05 PM
Department Computer Science Division Phone 88989
Location Email liuj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20081014[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 5WK0TJ1 Description Dell Inspiron XPS M1330 Laptop, 2.4GHz,800Mhz FSB
Serial No. 5WK0TJ1 Location PDR

CPU Intel Core 2 Duo T8300(2.4GHz, 800Mhz,3ML2)


OS Unknown Software MS Office Pro Plus 2007 from P0070326

Wired NIC 00:23:AE:23:76:B8


Wireless NIC 00:21:5C:A3:1F:4B


Bluetooth NIC 00:24:2B:EA:E6:58


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jun 23, 2009 07:46 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 12, 2009 12:58 PM
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 03, 2009 11:25 AM
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 03, 2009 09:48 AM
It won't go into the queue for New Equip as the 
primary task so I dropped it straight into your 
queue...I'll have to check with Ellis about this 
error
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Tricia Flaherty Jun 03, 2009 09:46 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 03, 2009 09:46 AM
Task reassigned to UCS Tech.
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Teresa Hutchinson Jun 03, 2009 09:37 AM
Changed from Tricia's tasks to "new equipment 
setup" 
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Tricia Flaherty Jun 02, 2009 01:10 PM
Jie is on sabbatical so contact him via email or 
through Portia Perkins,  Please deliver him 
system with Office Pro Plus 2007 loaded and with 
Vista, he may opt out of connecting with campus 
network until he is back from sabbatical, it is 
on counter in ITC008 and will be invoiced on same 
one as a new laptop[ for Dave olson on a 
different Service Request
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