Service Request Ticket - # 32396

Service Request Information

CONTACT Name Cuthbertson, Laurel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2009 04:28 PM
Department The Research Institute Phone 88789
Location Email cuthberl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20081016[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. JCZ6TJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070326, SPSS-PASW Statistics Base 17.0 and Custom Tables 17.0 from P0071702, CorelDraw 10 from old TRI license, NVivo v9 from P0084786

Wired NIC 00:24:E8:0D:B2:30


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jun 04, 2009 11:07 AM
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Jun 04, 2009 11:07 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 02, 2009 04:30 PM
this will be on tech shelves in ITC007 with SETUP 
form, invoice will go via campus mail.  As this 
is a TRI Station please check old machine for 
software needing to be transfered to new as our 
records of TRI software don't go back more then 3 
yrs or so
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