Service Request Ticket - # 32399

Service Request Information

CONTACT Name Sullivan-Vance, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2009 08:29 AM
Department Student Success & Advising Office Phone 88389
Location Email sullivak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060262[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. D1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:24

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 03, 2009 11:48 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jordan Colton Jun 03, 2009 11:48 AM 
The email system is running slow today. So I
talked to her and she is ok with that. She was
just making sure it wasnt just her account.
 Add Attachment
Jordan Colton Jun 03, 2009 11:26 AM 
Task reassigned to Jordan Colton.
 Add Attachment
Brian Berkley Jun 03, 2009 10:16 AM 
Dave says the mail system is getting hit with
about 40k messages an hour.
 Add Attachment
Cinthya Mendez-Garcia Jun 03, 2009 08:40 AM 
says she has a lot of emails in her inbox and 
this started to happen yesterday Tuesday.
Add Attachment
Cinthya Mendez-Garcia Jun 03, 2009 08:31 AM 
says she tried to delete some emails from her 
inbox but says it is taking a long time. says 
when she tries to send email it is running slow 
as well. 

Available Time:
Thursday between 1pm-3pm 
friday she is available all day.
Add Attachment