Service Request Ticket - # 32401

Service Request Information

CONTACT Name Rosselli, Hilda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2009 08:43 AM
Department College of Education Phone 88371
Location Email rossellih@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040550[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8502225PNZ Location

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866 Playmaker Pro (OS9)

Wired NIC 00:11:24:6F:9D:92


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public

Entered by Date Memo
Yi Wang Jun 04, 2009 03:35 PM
Status changed from (1) Pending to (5) Completed
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Yi Wang Jun 04, 2009 03:35 PM
check the email and update the system
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Yi Wang Jun 04, 2009 10:54 AM
Task reassigned to Yi Wang.
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Cinthya Mendez-Garcia Jun 03, 2009 08:45 AM
says this started to happen yesterday says she 
tried to delete one email and it is taking a long 
time to delete. 

Available Times:
says it is fine if someone goes in when she is 
gone. 

Tiffany Smith in the ED office will have a key to 
Hilda's office for pick up. 

 

says it asks for an admin code when she tries to 
update so it might need updating. 
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