Service Request Ticket - # 32402

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2009 08:52 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73095 Location PDR

Model PQ5409A Hostname
Notes fuser replacement under maintenance 12-2008 from P0068679, Maint Kit from P0073609 Jan 2010, fuser replacement Feb2011 from P0078821 SR#41165 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:B8:0D

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 03, 2009 10:06 AM 
Task reassigned to Jordan Colton.
 Add Attachment
Jordan Colton Jun 03, 2009 10:06 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jordan Colton Jun 03, 2009 10:06 AM 
Replaced the fuzer. Printer is working now.
 Add Attachment
Cinthya Mendez-Garcia Jun 03, 2009 08:53 AM 
there are no printer that work in the Lab. 

This was their last one and says there is a fuzer 
error. 

Displays 
"Fuzer error"

Available Times: 
anytime time library is open.
Add Attachment