Service Request Ticket - # 32409

Service Request Information

CONTACT Name Hart, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2009 10:04 AM
Department Deaf Studies and Professional Studies Phone 8-8463
Location Email hartr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031200[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224P3NV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:31:C2

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang Jun 04, 2009 03:35 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Yi Wang Jun 04, 2009 03:35 PM 
Reset the printer on her mac.
 Add Attachment
Yi Wang Jun 04, 2009 10:53 AM 
Task reassigned to Yi Wang.
 Add Attachment
Cinthya Mendez-Garcia Jun 03, 2009 02:19 PM 
called saying the test print the tech did, did go 
through but the printer is not showing up in the 
print qeue as an option.
Add Attachment
Yi Wang Jun 03, 2009 11:44 AM 
her room is 242
 Add Attachment
Casey Sonflieth Jun 03, 2009 10:06 AM 
She is trying to print stuff from her MAC and the 
printer in ED 220 is not coming up as an active 
printer on her office MAC. she knows how to add 
the printer...she just can not remember

Phone:8-8463
Email:hartr@wou.edu
 Add Attachment