Service Request Ticket

Service Request Information

CONTACT	Name	Harchanko, Joseph	Date	Jun 03, 2009 08:39 PM
	Department	Creative Arts/Music	Phone	88874
	Location		Email	harchanj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080854 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple Mac Pro #Z0EM
	Serial No.	G89121Z3XYL	Location	PDR
	CPU	One 2.8GHz Quad-Core Intel Xeon
	OS	Unknown	Software	Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), Apple Logic Express, MS Office 2008 for MAC from P0069599
	Wired NIC	00:23:32:31:8C:70
	Bluetooth NIC	00:24:36:BB:D3:CB

TECHS	Submitted by	Adam Stubblefield	Contact	astubblefield08@wou.edu	88925
	Primary Technician		Contact	ylwang06@wou.edu	88925

Entered by	Date	Memo
Yi Wang			Email Public
Entered by	Date	Memo
Yi Wang	Jun 04, 2009 11:47 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yi Wang	Jun 04, 2009 11:47 AM	set up a new account	Add Attachment
Yi Wang	Jun 04, 2009 10:55 AM	Task reassigned to Yi Wang.	Add Attachment
Adam Stubblefield	Jun 03, 2009 08:41 PM	The computer is being moved to a room without network access. Will be out of the office tomorrow but gave permission for someone to enter and set it up. Said this is very important. Cell Phone: (503)-269-3377	Add Attachment