Service Request Ticket - # 32426

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2009 08:35 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0146 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:59

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jun 04, 2009 11:02 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Jun 04, 2009 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jun 04, 2009 11:01 AM 
Stop by this morning and they all were up and
running just fine.
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Richard Rogers Jun 04, 2009 08:36 AM 
****This is an email****

 
Oops I forgot to tell you the number is 20051144[Edit Inv]
 
Angie 
 
Good Morning,
 
One of the thin clients in our computer lab is 
not working. It is located two computers down 
from the printers. The CPU is laying on it's 
side. Which normally doesn't keep the computer 
from not working. But I tried to log in to it 
this morning and the pointer flashes. I couldn't 
get it to do anything.
 
Thanks!
 
Angie Barry
Office Coordinator
Werner University Center
503.838.8064 phone
503.838.8427 fax
Please consider your environmental responsibility 
before printing this email.  
marrya@wou.edu
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