Service Request Ticket - # 32437

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2009 02:11 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73095 Location PDR

Model PQ5409A Hostname
Notes fuser replacement under maintenance 12-2008 from P0068679, Maint Kit from P0073609 Jan 2010, fuser replacement Feb2011 from P0078821 SR#41165 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:B8:0D

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jun 05, 2009 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jun 05, 2009 11:14 AM 
Printer working now.
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Jordan Colton Jun 05, 2009 09:18 AM 
Im taking two new trays over to her.
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Jordan Colton Jun 04, 2009 03:44 PM 
Task reassigned to Jordan Colton.
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Richard Kavanagh student Jun 04, 2009 03:14 PM 
I've informed Adam W. about this already.
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Richard Rogers Jun 04, 2009 02:12 PM 
It is located in HL 108.  This gives them only 2 
working printers.
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