Service Request Ticket - # 32438

Service Request Information

CONTACT Name Barnts, Danny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2009 03:51 PM
Department Athletics Phone 88121
Location Email barntsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080465[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 84RDPH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068380 installed as Offcie Pro 2003, Adobe Production Premium CS5 Win from P0075741 installed as Prod. Premium CS4

Wired NIC 00:21:70:C4:F5:05


Wireless NIC 00:21:5C:86:D9:8F

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang Jun 08, 2009 11:33 AM 
Task reassigned to Yi Wang.
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Yi Wang Jun 08, 2009 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Yi Wang Jun 08, 2009 11:33 AM 
check cable and reset domain.
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Richard Rogers Jun 04, 2009 03:52 PM 
He has restarted it and it still doesn't work.  
He just picked up the computer from us today.
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