Service Request Ticket - # 32447

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2009 09:10 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070822[Edit Inv] (opens in a new window) Bldg/Room SAC 102
Service Tag Description Sun Ray 2 Thin Client # NTC-10Z-00
Serial No. 0802BE8BE3 Location Norma Sieg

CPU Unknown


OS Software Microsoft Office Pro Plus 2007 license from P0065477

Wired NIC 00:14:4F:A8:15:92

TECHS Submitted by Ethan Laing Contact ejlaing06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 17, 2009 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 17, 2009 11:07 AM 
This task has been dealt with and is done.
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Adam Wehner Jun 05, 2009 09:18 AM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Jun 05, 2009 09:15 AM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Jun 05, 2009 09:15 AM 
This was assigned to the wrong contact name.  
Should be at the SHC either Trisha Guy or Norma 
Sieg at the Student Health Center, Rm 102.
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Teresa Hutchinson Jun 05, 2009 09:12 AM 
Reassigned to UCS tech
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Ethan Laing Jun 05, 2009 09:11 AM 
two computers at the nurses station not starting 
up. one computer displays the message "power save 
mode", the other "no pwer"
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