Service Request Ticket - # 32448

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2009 10:55 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070417[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 79Q7SD1 Description Inspiron 1720 2.0GHz, 800Mhz, FSB 2MB Cache
Serial No. 79Q7SD1 Location PDR

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Unknown Software Win XP Pro installed, Microsoft Office Pro Plus 2007 from P0063190 installed as Office Pro 2003

Wired NIC 00:1C:23:9C:05:0E


Wireless NIC 02:00:54:55:4E:01

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 15, 2009 01:24 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 15, 2009 01:24 PM 
I reset up his account on his computer.  He is now
back up and running.
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Adam Wehner Jun 05, 2009 12:40 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Jun 05, 2009 10:57 AM 
He is on outlook and his contacts are not working 
right. when he goes to add or change contact on 
his contact list...it says taht the entry does 
not exist on the server.

he would like someone to come over


Phone:8-4065
Email:fergusa@wou.edu
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