Service Request Ticket - # 32451

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2009 11:33 AM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030844[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CPC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:C0:94

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact csonflieth06@wou.edu 88925

Tracking

Entered by Date Memo
Casey Sonflieth
Email

Public
Entered by Date Memo
Casey Sonflieth Jun 05, 2009 01:50 PM 
Task reassigned to Casey Sonflieth.
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Casey Sonflieth Jun 05, 2009 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Jun 05, 2009 01:49 PM 
Paul fixed it...and it is doing fine now
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Casey Sonflieth Jun 05, 2009 11:35 AM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Jun 05, 2009 11:35 AM 
the computer at the helpdesk is not allowing me 
or anyone else to get to any site outside the WOU 
website.
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