Service Request Ticket - # 32455

Service Request Information

CONTACT Name McKiel, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2009 02:49 PM
Department Library & Media Services Phone 88886
Location Email mckiela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080916[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JSDNHJ1 Description Dell Inspiron Mini 9 - 1.6GHz, 533Mhz FSB (910)
Serial No. JSDNHJ1 Location PDR 2023 Giveaway

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software MS office Pro Plus 2007 from P0070326

Wired NIC 00:24:E8:95:5F:7B


Wireless NIC 00:23:08:71:28:DF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 17, 2009 11:30 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 15, 2009 10:59 AM 
Needs Office 2003 and wireless enabled.
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Dale Goodell Jun 12, 2009 01:00 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 05, 2009 03:15 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 05, 2009 03:03 PM 
This laptop is a special request laptop from 
McKiiel, it is a definite non-standard config as 
it will not have WIN XP Pro due to Solide State 
Hard drive and purchasing restrictions on this 
model.  It is a replacement for a Laptop in 
Hamersly with W#20020540(insprion 5100).  It will 
be on counter in ITC008 with GFA setup form, 
Please ask if he wants new Microsoft Office Pro 
Plus 2007(from P0070326) or Office Pro 2003 loaded
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