Service Request Ticket - # 32457

Service Request Information

CONTACT Name Jacobs, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2009 08:22 AM
Department Business Services Phone 88383
Location Email jacobsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060258[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:58:47

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 11, 2009 11:33 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 11, 2009 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 11, 2009 11:33 AM 
Called and she is no longer having problems
sending mail.
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Octavio Cervantes Jun 08, 2009 08:23 AM 
She just noticed this problem today. She can
receive emails but she cannot send them out. She
is using internet explorer.
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