Service Request Ticket - # 32458

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2009 08:36 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070155[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:18:4F

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang Jun 08, 2009 11:08 AM 
Task reassigned to Yi Wang.
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Yi Wang Jun 08, 2009 11:08 AM 
Status changed from (1) Pending to (5) Completed
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Octavio Cervantes Jun 08, 2009 08:43 AM 
She called in, said she fixed the problem.
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Octavio Cervantes Jun 08, 2009 08:37 AM 
She has dual monitors, but they both display the
same thing. Her computer is recognizing them as
just one monitor instead of two.
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