Service Request Ticket - # 32507

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2009 01:24 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070674[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Deskjet 6940dt Color Inkjet Printer C8973A#B1H
Serial No. SMY813CS3G6 Location PDR

Model C8973A Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray Ink/Toner Refill

Wired NIC 00:1C:C4:77:41:B8

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 10, 2009 02:51 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 10, 2009 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 10, 2009 02:51 PM 
Fixed
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Casey Sonflieth Jun 10, 2009 01:28 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth Jun 10, 2009 01:28 PM 
she is trying to print some very important things 
that she needs right away and the printer is not 
working. the printer does not appear on the list 
of printers that she needs to print too.

she is sitting there and and waiting for this to 
be fixed. and she is really upset.

ill put the task at highest priority

Phone:8-8725
Email:carlsonj@wou.edu
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