Service Request Ticket - # 32508

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2009 02:09 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:C3:79

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jun 10, 2009 04:46 PM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jun 10, 2009 04:46 PM 
She actually wanted to use this computer offline.
The student just has to type an essay that will
then be transfered via usb drive to another
computer where it will be printed. 

I made a local user called FSA with the password
Fir3Saf3
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Richard Kavanagh student Jun 10, 2009 04:44 PM 
Task reassigned to Richard Kavanagh.
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Brian Berkley Jun 10, 2009 02:35 PM 
no machine account in AD, needs rebound to the domain
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Cinthya Mendez-Garcia Jun 10, 2009 02:35 PM 
she is located in UPCC Room A101.
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Cinthya Mendez-Garcia Jun 10, 2009 02:12 PM 
says she has tried multiple time to log into the 
machine but it will not let her. It is a PC, says 
unable to log in. 

says she is making sure her username and password 
are right. 

needs this for a student that needs to take a 
test this sunday. 

availble times:
today between 3-5pm 
tomorrow thursday anytime except 12-2:30pm
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