Service Request Ticket - # 32515

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2009 09:04 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030854[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320, FileMaker Pro 7 License from P0052260, Macromedia Contribute 3 with CPS from P0056987, Adobe Creative Suite 2 Premium WIN License from P0053186

Wired NIC 00:0C:F1:EA:34:7E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jul 08, 2009 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jul 08, 2009 11:04 AM 
installed the compatibility packs in june.
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Richard Kavanagh student Jun 11, 2009 09:28 AM 
Task reassigned to Gabriel Thrash.
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Kevin Elmore Jun 11, 2009 09:07 AM 
They are working on Financial Aid award letters, 
hence high priority.
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Kevin Elmore Jun 11, 2009 09:06 AM 
The computers that need the installation are:

20040134[Edit Inv]
20020577[Edit Inv]
20020078[Edit Inv]
20050795[Edit Inv]
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