Service Request Ticket - # 32522

Service Request Information

CONTACT Name Smith, Todd   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2009 02:44 PM
Department Athletics Phone 88516
Location Email smithto@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 22, 2009 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 22, 2009 03:38 PM 
The computers have been reimaged. I also had to
replace a power supply, a hard drive, and a memory
module.
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Todor Todorov Jun 16, 2009 11:40 AM 
****This is an email****
Hello, this is Todor from Computing Services.
What would be a good day and time for someone to
come and pickup the two machines that you need to
have re-imaged?
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Todor Todorov Jun 15, 2009 09:32 AM 
Task reassigned to Todor Todorov.
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Richard Rogers Jun 11, 2009 02:46 PM 
Cell 503-997-8633
He wants  20050126[Edit Inv], 20050133[Edit Inv] wiped clean and a 
new OS installed.  He wants admin rights on these 
two because they are having outside vendor 
programs installed on them.  He would also like 
the Roxio suite and MyDVD installed on them too.  
He needs them to be done as soon as they can.
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