Service Request Ticket - # 32548

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2009 12:05 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jun 18, 2009 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jun 18, 2009 10:07 AM 
I passed this on to Jordon Yesterday afternoon to
do updates and add printers. it's all running now.
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Casey Sonflieth Jun 17, 2009 10:35 AM 
she called back and was wondering what the status 
is on it...i told her that it is being repaired
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Richard Kavanagh student Jun 17, 2009 10:22 AM 
The OS is repairing now. I'll check back a bit
before 12
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Richard Kavanagh student Jun 17, 2009 09:55 AM 
Task reassigned to Richard Kavanagh.
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Kevin Elmore Jun 15, 2009 12:07 PM 
Her machine makes brand noise and then black 
screen then reboot then asked to restart the 
computer.  Adam in the office can let the tech in.
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